Terms and Conditions – Relish Cookery School

 Payment

Provisional places are reserved for 1 week from the time of booking. If payment has not been received within 1 week then the place will be reallocated

 Cancellation Policy

We operate a 21 day cancellation policy for all course bookings. Demand is high for our courses and when a booking is made, other customers are turned away on the strength of that booking. We have developed what we believe is a fair balance between our need to keep our courses affordable and the needs of our customers.

 Changes to Bookings
More than 21 days from the start of your course

Outside of 21 days from the start of your course date, we are very flexible. You may contact us at any time to request a change of course date, or even choose to change your course type. There is no charge for this.

If you know that you are not going to be able to make a date, but want to keep your options open, you can opt for a course credit, whereby you can make a choice at a later date.

 Changes to Bookings
Less than 21 days of the start of your course

If you decide you want to change your course dates within 21 days of the start of your course date, we will relist your course place for sale.

If we are able to resell your place - you are free to change your course dates, course type or request a refund.

 However, if we are unable to resell your place you would lose the full cost of your booking. The more notice you give us, the more chance we have of reselling your place.

 Questions

If you have any questions about our cancellation policy, please call us on (07624) 453324.

 Cancellations by Relish Cookery School:

In the event of cancellation by ourselves, we undertake to provide a suitable alternative within a reasonable period of time. If this is not possible you can choose a voucher redeemable against any course of the same value or a full refund of your course fee.